Relationship with
Stakeholders

Nihon Plast always ensure that the products and services we provide are of optimum and pleasing quality to all customers.
We strive to anticipate customer requirements, develop and provide safe, secure, and comfortable products and services, and strive to increase customer trust and satisfaction.

1. Quality Assurance

With the management goal of “No. 1 in Customer Quality Assessment,” Nihon Plast guarantees quality on a global basis, from development to production, with the aim of securing unwavering trust from customers and maximizing corporate value. We are working to achieve zero defects in customer quality. We operate NPGS (NihonPlast Global Standard) as a standardization of strict quality control and management standards, and are expanding the number of QA certified lines.
We are strengthening our activities with our own XX verification as a mechanism to evaluate these operations from a system perspective.

No. 1 Customer Quality Rating

◆Attempts to achieve “0 Defects”

◆Attempts to achieve
“0 Defects”

NPGS： Nihon Plast Global Standard

Stricter control methods for critical processes and standardization at all Nihon Plast Group sites worldwide to prevent serious complaints

Stricter control methods
for critical processes
and standardization at
all Nihon Plast Group sites
worldwide to prevent serious
complaints

Common understanding among all Nihon Plast Group bases in Japan and overseas

Common understanding among all Nihon Plast Group
bases in Japan and overseas

Expansion of NPGS Application
Expanded the scope of NPGS to plastic parts Stricter quality control system for all our products
Expansion of the “QA Certification Line” and enhancement of the process assurance level
Expansion of “QA Certification Line” with enhanced process assurance standards to improve the management level of NPGS
Promotion of “XX Verification” Activities
Establishment of our own system to evaluate the appropriate operation of NPGS and QA certification line system from a system perspective
Quality Improvement from the User’s Perspective
We collect and analyze not only the opinions of automobile manufacturers, but also those of users, and reflect them in the quality of our products

Expansion of NPGS Application
Expanded the scope of NPGS to plastic parts Stricter quality control system for all our products

Expansion of the “QA Certification Line” and enhancement of the process assurance level
Expansion of “QA Certification Line” with enhanced process assurance standards to improve the management level of NPGS
Promotion of “XX Verification” Activities
Establishment of our own system to evaluate the appropriate operation of NPGS and QA certification line system from a system perspective
Quality Improvement from the User’s Perspective
We collect and analyze not only the opinions of automobile manufacturers, but also those of users, and reflect them in the quality of our products

Relationship with Shareholders

We communicate not only with our shareholders but also with society at large, and actively disclose corporate information accurately, fairly, and in a timely manner.

1. Information Disclosure

We disclose information to shareholders and investors in a timely and appropriate manner.
*About IR shares

2. Direct communication with shareholders and investors

2. Direct communicatio with
shareholders and investors

In direct communication with shareholders and investors, we disclose appropriate information (directly or via the Internet) and share with management the opinions, requests, and suggestions of shareholders and investors directly (directly or remotely).

Relationship with Suppliers

We have been asking our suppliers to work together with us by providing them with our Supplier CSR Guidelines in April 2020, which were compiled from the perspective of the social responsibility that companies should assume. However, as environmental issues and other diverse and complex global and global challenges become more serious, the importance of voluntary and proactive corporate efforts to realize a sustainable society is becoming even more important. In light of these circumstances, we have renamed our “Supplier CSR Guidelines” to “Supplier Sustainability Guidelines” and would like to reaffirm and agree with you all on what we should be working on.
We would like to ask our suppliers, our business partners, to continue to understand the purpose of these guidelines and to promote their initiatives, as well as to request their suppliers to do the same.

Community Involvement

Community Involvement and Contribution to Local Communities

Community Involvement and
Contribution to Local
Communities

As a member of society, we will strengthen our relationship with communities and actively promote contribution activities for the development of local communities.

CONTENTS